Mobile RFID Audit in a Service Operation with Distributed Network
Operation with a national network of sites and mandatory audit regime over assets per site. Physical audits required dispatching personnel to each location.
The Challenge
Operation with a national network of sites and mandatory audit regime over assets per site. Physical audits required dispatching personnel to each location.
Two business units operating independently but audited on the same platform. The reader travels. The auditor does not.
The Solution
- Reader sent in pouch: the auditor no longer travels
- Two independent business units, one shared infrastructure
- Audit cycle collapsed to a fraction of the prior time
- Zero auditor displacement over the measured cycle.
- Per-site consolidated result available at audit close, not weeks later.
Context
Institution with national network of sites and mandatory audit regime over assets per site. Historical model: auditor displacement per site on a quarterly cycle.
Approach
Diagnostic quantified displacement cost and lead time of the manual model. Bounded Deployment on one business unit to validate mobile RFID audit. Full Project extended to the national network and subsidiaries.
Architecture
RFID tags on per-site assets · handheld for on-site audit by the site's own personnel · automated consolidation on a central platform · per-business-unit reporting.
Implications
Centralized audit decentralizes when the method becomes local; control is not diluted, it accelerates.
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